77ca's Privacy Policy
Protecting your personal information is our top priority. Through SSL encryption and strict security measures, 77ca keeps every piece of your data safe.
Last updated: 2026. This privacy policy applies to all users of the 77ca platform.
Introduction & Overview
77ca is a secure and reliable online betting and casino platform built specifically for players in Bangladesh. We take our users' privacy seriously and are committed to maintaining full transparency about how your personal information is collected, processed, and used.
This Privacy Policy ("Policy") applies to the 77ca website and all related services. By using our platform, you accept the terms described in this policy. We ask that you read this policy carefully and contact our support team if you have any questions.
What Information We Collect
77ca collects various types of information that help us provide you with the best possible service. Details are listed below:
Personal Identity Information
We collect the following information to create and manage your account:
- Full name and username
- Email address and contact details
- Date of birth (for age verification — accounts are only approved for those aged 21 or above)
- Residential address and nationality
- Identity document details (national ID or passport — for identity verification purposes)
Financial Information
We require the following information to process transactions:
- Mobile banking numbers (bKash, Nagad, Rocket)
- Bank account details (for bank transfers)
- Deposit and withdrawal history
- Transaction date, time, and amount
Please note that 77ca never stores your full bank card number or PIN code. All financial information is stored in encrypted form.
Usage Data & Logs
- IP address and device information
- Browser type and operating system
- Activity time and session details on the platform
- Preferred games, betting history, and play patterns
- Data obtained from cookies and similar tracking technologies
Purpose of Data Collection
77ca uses your information only for specific and legitimate purposes. We never use your information for unauthorised purposes. The main purposes for which we use your data are described below:
Service Operation & Improvement
- Creating, verifying, and managing your account
- Processing deposit and withdrawal transactions
- Providing bonuses, cashback, and VIP rewards
- Providing customer service and technical support
- Improving platform performance and user experience
Security & Fraud Prevention
- Detecting and preventing unauthorised access to accounts
- Taking measures to prevent financial fraud and money laundering
- Complying with responsible gambling guidelines
- Preventing minors (under 21) from accessing the platform
Communication & Notifications
- Sending important account notifications
- Sending transaction confirmations and receipts
- Informing you about technical updates and policy changes
- Sending promotional offers with your consent
Data Sharing & Disclosure
77ca does not sell or rent your personal information to third parties. However, limited information may be shared in the following circumstances:
Service Provider Partners
We work with certain trusted third-party service providers who assist in operating our services, such as payment processing (bKash, Nagad, Rocket, bank transfer), identity verification, and technical infrastructure. These partners operate under strict confidentiality agreements and only receive the information necessary for their specific function.
Legal Obligations
We may be legally required to disclose relevant information in response to a valid court order or competent authority, anti-money laundering investigations, or other legal requirements. In such cases, we will always comply with applicable law.
Business Transfers
In the event of a company merger, acquisition, or asset sale, your information may be transferred. In such cases, we will notify you in advance and the new entity will provide equivalent protections under this policy.
Data Security Measures
77ca uses industry-standard technology and practices to protect your information. Our security measures are as follows:
Encryption Technology
Our platform uses SSL (Secure Socket Layer) encryption technology, which secures all data transfers between your browser and our servers. Your password and financial information are never stored in plain text — they are encrypted using strong hashing algorithms.
Server Security
Our servers are housed in secure data centres equipped with firewalls, intrusion detection systems, and regular security audits. Data is backed up regularly and a disaster recovery plan is in place.
Access Control
Only authorised personnel can access your information, and they operate under strict confidentiality agreements. All data access is logged and regularly reviewed. Internal training and policy compliance are enforced.
Security Breach Notification
If a security breach occurs and your information is at risk, we will notify you as quickly as possible in accordance with applicable law and take the necessary steps to contain the situation.
Cookies & Tracking Technologies
77ca uses cookies and similar technologies to improve your platform experience. Cookies are small text files stored on your device that help us remember your preferences and improve our services.
Types of cookies we use
- Essential cookies: Required to maintain login sessions and ensure core functionality.
- Functional cookies: Remember your language preference, display settings, and other customisations.
- Analytics cookies: Collect anonymous data to understand how users interact with our platform.
- Security cookies: Protect the platform from fraudulent activity and cyber attacks.
You can control or disable cookies by changing your browser settings. Please note that disabling essential cookies may cause some platform features to not work properly.
Data Retention Period
77ca retains your information for as long as it is necessary for the purposes described in this policy or as required by law. Retention periods are as follows:
- Active account data is retained for as long as the account remains active.
- Financial transaction records are kept for a specified period as required by applicable law, even after an account is closed.
- Identity verification documents are retained to meet regulatory requirements.
- User behaviour logs are retained for a limited period for security purposes.
Once the retention period expires, your information is securely deleted or anonymised so that it can no longer be linked to any individual.
Your Rights
As a user of 77ca, you have the following rights over your own information:
Right to Access
You can request at any time to know what information we hold about you. We will provide a complete report with attachments.
Right to Rectification
If any information we hold about you is incorrect or incomplete, you can ask us to correct it. We will make the necessary changes as quickly as possible.
Right to Erasure
In certain circumstances, you can request that your personal information be deleted. However, this right may be limited where legal obligations or unresolved disputes apply.
Right to Object to Processing
You can object to marketing communications or certain types of data processing. We will respect your request and take the necessary steps.
Right to Data Portability
You can request your data in a structured, commonly used format. We will fulfil this right where it is technically feasible and legally permissible.
Protection of Children & Minors
77ca is strictly committed to keeping minors (under 21) away from online gambling. We do not knowingly collect or process information from any minor.
We take the necessary steps to verify age at the time of registration. If we learn that a minor has registered on our platform, we will immediately close that account and delete all associated information.
If a parent or guardian believes their child has accessed our platform, please contact us immediately. We will resolve the matter with the highest priority.
Policy Changes
77ca may update this privacy policy as needed. For any significant changes, we will:
- Update the "Last Updated" date at the top of the page.
- Send a notification to your registered email about important changes.
- Display a clear notice on the platform.
If you continue to use 77ca after any changes, you will be considered to have accepted the updated policy. We recommend that you review this policy regularly.
Contact & Complaints
If you have any questions, concerns, or complaints about this privacy policy, do not hesitate to contact us. The 77ca support team is ready to assist in both Bengali and English.
If you believe we have used your information in a way that is contrary to this policy, please contact us directly first. We will take your complaint seriously and work to resolve it.